To perform the tasks requested by users in the digital economy, voice-based technologies record and process large amounts of data, including personal data, which is centrally stored in the cloud. Voice-enabled systems capture the user’s speech signal (voice), but also background sounds! Background sounds can provide private information regarding the user…
Healthcare has been one of the countless beneficiaries of the revolutionary advances that widespread computing has brought. Fast, efficient data organisation, storage and access that have greatly sped up the medical enterprise, yet many low hanging fruits remain hanging. Chief among those is the increased application of technologies that can…
Voice-based technologies are capable not only of executing and interpreting commands but also of identifying individuals by using their voice only [Ref 1]. Voice recognition (a.k.a. speaker recognition) should not be confused with speech recognition. The former aims to verify the identity of the person speaking while the latter aims…
Talking about dialogue systems such as Alexa, Siri, or Google Assistant raises several questions. In the recent years, these virtual personal assistants have become the most popular representatives of their field. Although the quality of the communication and the supported languages are improving day by day, there are still several…
Ethics in retail Our partner Intermarché is one of the biggest food retailers in France, Belgium, Poland and Portugal. Intermarché is an ethics-centered retailer that aims to promote ethical values at all levels of the company from the production of goods to the customers’ basket through the whole supply chain…
On 25 May 2018, the General Data Protection Regulation (GDPR) came into force across the European Union. The new Regulation provides a broader definition of personal data with respect to its predecessor, the Data Protection Directive (DPD), and has rapidly become a standard for the processing of personal data not…
In July 2019, the Flemish news outlet VRT published an article revealing that internet giant Google employs thousands of people around the globe to listen to recordings of the customers – mostly unbeknownst to them. This came as quite a shock given that an almost identical report was previously published by the…
Voice assistants like Alexa, Siri, and Google Assistant are still a relatively new technology for the consumer market. However, under the label of “Spoken Dialog Systems” (SDS), it’s a research area that has quite a long history. The classical architecture of an SDS typically looks something like this: The user…
