Voice-based applications for E-commerce

Ethics in retail Our partner Intermarché is one of the biggest food retailers in France, Belgium, Poland and Portugal. Intermarché is an ethics-centered retailer that aims to promote ethical values at all levels of the company from the production of goods to the customers’ basket through the whole supply chain…

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Personal Data: Concept and Categorisation

On 25 May 2018, the General Data Protection Regulation (GDPR) came into force across the European Union. The new Regulation provides a broader definition of personal data with respect to its predecessor, the Data Protection Directive (DPD), and has rapidly become a standard for the processing of personal data not…

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Voice assistants: is someone listening to us?

In July 2019, the Flemish news outlet VRT published an article revealing that internet giant Google employs thousands of people around the globe to listen to recordings of the customers – mostly unbeknownst to them. This came as quite a shock given that an almost identical report was previously published by the…

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