Talking about dialogue systems such as Alexa, Siri, or Google Assistant raises several questions. In the recent years, these virtual personal assistants have become the most popular representatives of their field. Although the quality of the communication and the supported languages are improving day by day, there are still several…
Ethics in retail Our partner Intermarché is one of the biggest food retailers in France, Belgium, Poland and Portugal. Intermarché is an ethics-centered retailer that aims to promote ethical values at all levels of the company from the production of goods to the customers’ basket through the whole supply chain…
On 25 May 2018, the General Data Protection Regulation (GDPR) came into force across the European Union. The new Regulation provides a broader definition of personal data with respect to its predecessor, the Data Protection Directive (DPD), and has rapidly become a standard for the processing of personal data not…
In July 2019, the Flemish news outlet VRT published an article revealing that internet giant Google employs thousands of people around the globe to listen to recordings of the customers – mostly unbeknownst to them. This came as quite a shock given that an almost identical report was previously published by the…
Voice assistants like Alexa, Siri, and Google Assistant are still a relatively new technology for the consumer market. However, under the label of “Spoken Dialog Systems” (SDS), it’s a research area that has quite a long history. The classical architecture of an SDS typically looks something like this: The user…
