Handling private information in text

Removing sensitive portions from a text, sometimes known as “sanitizing”, is often done by simply blackening the relevant words. Many people have seen such a redacted document at some point, it’s a technique commonly applied to classified government reports, for instance. A prominent example of such a document from recent…

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Implementation of GDPR principles in machine learning

Today, voice-enabled technologies rely on a machine learning paradigm called deep learning. Deep learning has led to major improvements in speech-to-text, spoken language understanding, and dialogue management. Before moving into the GDPR principles, first, let’s first briefly recall the concepts of machine learning and deep learning introduced and detailed in…

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Business Opportunities Around Voice Enabled Technologies

Compatibility and integration are becoming essential features for voice technologies. The expected increase in the development of mid-level devices, which are able to connect with smart speakers, although not being fully smart themselves, serves as the perfect example [Ref1]. Despite the popularity of voice technologies, 41% of voice users report concerns on trust, privacy and…

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Voice-based applications for E-Health

Healthcare has been one of the countless beneficiaries of the revolutionary advances that widespread computing has brought. Fast, efficient data organisation, storage and access that have greatly sped up the medical enterprise, yet many low hanging fruits remain hanging. Chief among those is the increased application of technologies that can…

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Voice-based applications for E-commerce

Ethics in retail Our partner Intermarché is one of the biggest food retailers in France, Belgium, Poland and Portugal. Intermarché is an ethics-centered retailer that aims to promote ethical values at all levels of the company from the production of goods to the customers’ basket through the whole supply chain…

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Personal Data: Concept and Categorisation

On 25 May 2018, the General Data Protection Regulation (GDPR) came into force across the European Union. The new Regulation provides a broader definition of personal data with respect to its predecessor, the Data Protection Directive (DPD), and has rapidly become a standard for the processing of personal data not…

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Voice assistants: is someone listening to us?

In July 2019, the Flemish news outlet VRT published an article revealing that internet giant Google employs thousands of people around the globe to listen to recordings of the customers – mostly unbeknownst to them. This came as quite a shock given that an almost identical report was previously published by the…

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